Managed IT Services
Customized Services & Monthly IT Plans for Businesses of all Sizes
How a Managed IT Services Provider Works with Your Business
Whether you require a fully managed IT service provider for your company to partner with, or co-managed services with staffing augmentation for key areas of your business, we offer customized solutions to fit your needs. Our field services staff and engineers proactively maintain the infrastructure and computers you depend on in order to minimize downtime that cuts into profits. We stay up to date on the latest trends in hardware, software, and security, to provide high caliber infrastructure while taking advantage of new services and features as they become available.
How a Managed IT Services Plan Benefits Your Company
Business owners can find it difficult to hire and manage qualified IT staff, purchase and maintain equipment, ensure a secure tech environment, and make executive decisions about issues outside of their expertise. Our dedicated IT support team will take these responsibilities off your hands while saving your company money in the process! Below are just some of the benefits of working with Amicus MSP.
- Predictable Monthly IT Budget With Reduced Labor Costs
- Help Desk & Remote Support
- Improved Network Performance & Security
- Proactive Infrastructure Monitoring to Minimize Downtime
- Server Management & Maintenance
- Data Protection: Backup, Business Continuity, and Disaster Recovery
- Improved Productivity
- Regular Software & Server Updates
- Regular Scheduled Reporting
- Management of Your Technology Vendors
- Personalized Client Portal for Ticket Creation & Status Review
- Windows, Mac, Desktop, Laptop & Mobile Device Support
How Managed IT Services Plans Differ From Other Strategies
Without a monthly service plan, your IT support options are to either employ your own IT staff, hire professional contractors to service issues as needed, or hope your cousin’s best friend’s sister’s neighbor Harold is still doing IT work on the side for cheap. Each comes with their own benefits and drawbacks.
Internal IT Staff:
Technicians skilled enough to cover all your needs often command high salaries even though the bulk of their time may be spent working on simple issues that an entry level help desk technician could resolve. If your business operates 24/7, you may need to hire a tech for each shift. Because monthly costs can jump wildly when issues arise, budgeting for IT becomes very difficult. Gaps in service can also be an issue when your tech is on vacation or out sick.
Contractors offer short term cost savings, you only pay when there is an issue. Those savings disappear in the longer view because they are generally not positioned to provide longer term planning for your company. The focus is on fixing what is broken, not on optimizing your technology. Emergency response times can also be quite slow as they are stretched between multiple clients.
Managed IT Services Provider:
A dedicated technology partner can provide serious advantages. Economy of scale help keep costs down while having a team of diverse specialists at your disposal ensures quick response times. If one tech is busy, there is another waiting to jump in and offer support as needed. Managed service providers constantly look for ways to improve their client’s technology experience. These are sophisticated businesses focused exclusively on providing value.
Co-Managed IT Services Provider:
Co-managed, or augmented, services combine the oversight and expertise of a managed IT service plan with your own in-house IT staff. This is ideal if you want to maintain in-house staff while supplementing with cost-effective specialists or even extra help desk support during busy times. Amicus MSP offers remote and on-site resources to complement your existing technical staff, whether it be a temporary or long-term need. You can rely on our qualified professionals to fill in the gaps with capable IT professionals.
Some of our Most Popular Services
IT Infrastructure Management: Systems Management, Network Management, Storage ManagementE-Mail Migration and Management: Microsoft Office 365, Exchange & Google’s G-SuiteData Protection: Data Backups, Business Continuity & Disaster Recovery (BCDR)VoIP Phone Solutions: Design, Installation, Configuration and AdministrationCloud Migration Services: Azure, AWS, Hybrid SolutionsNetwork Security Assessment: A health checkup for your IT environment.
Connect with Amicus
7545 Irvine Center Dr.,
Irvine, CA 92618